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Poor quality control |
July 22, 2016 |
Reviewer:
Andy from St Petersburg, FL United States
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Not necessarily MVS's fault, but the Axiom tank was unusable upon receipt. The insulator beneath the positive post was either melted, or shredded, making a build impossible without constant arcing and shorting. I understand things happen, but I paid an extra $40 for overnight shipping... Upon sending an email to MVS requesting the situation be rectified, I was told to send the unit back for inspection and they will "fix" or replace. In my opinion, this is not the correct way to handle this. They should immediately send out a replacement, with the same shipping and include a shipping slip for the defective one, rather than make someone wait upwards of 2 weeks for a product they paid to be shipped overnight.
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