Where do you ship to?
We ship to all 50 States in the U.S, Puerto Rico, Guam, APO and FPO addresses.
All orders are shipped from zip code 11420 (NYC).
Pricing & Estimated Transit Times
Get FREE shipping on orders $75 and over!
(Place at least $75 worth of products in shopping cart and checkout.)
USPS First Class Mail $2.50-$3.50 (7 business days*) : Availability is based on weight
USPS Priority Shipping $5.50 (3 business days*) : Shopping cart items total $0.01-$74.99
USPS Express Mail $24.99 (1 Business day*) : $10.00 min./ $150.00 max. purchase
*We
do not guarantee USPS transit times. Shipping fees are nonrefundable. The transit times listed above are based on USPS estimates. Actual transit time may exceed the estimates listed above. These estimates do not include the time needed to process and package your order.
When will my order be shipped?
Normal order processing and shipping schedule:
Monday through Friday: Orders placed by 3:30pm EST are shipped that same day.
Saturday: Orders placed before 10:00am EST are shipped that same day.
Orders placed after the times listed above are usually shipped the following business day. This schedule excludes major U.S holidays and unforeseen circumstances . We try our best to have your order shipped out quickly but please allow up to 48 hours for your order to be shipped.
Order Tracking:
Once your order has been shipped, the tracking number will be sent to the email address registered to your account. This information can also be viewed when logged into your account in the "my account" page or by clicking here.
Please do not be alarmed if the delivery confirmation (USPS version of tracking) for your package has not updated in a few days. USPS delivery confirmation does not update until the package has reached a sort facility or your local post office. There are no updates in between. All delivery issues should be addressed with your local post office. Find your local post office here.
USPS
offers speedy and reliable service at a low cost. However, they can and
will occasionally make the mistake of mis-routing or losing a package.
Unfortunately these errors are out of our control and we are not
responsible for errors or delays by USPS.
Incomplete or Incorrect Address Submissions:
Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.
How are replacement parts shipped?
All replacement parts and RMA's are shipped by USPS First Class Mail.
Veterans Day Friday, November 11, 2011: Orders will be processed but not shipped until Saturday Nov. 12, 2011.
Thanksgiving Day Thursday, November 24, 2011: Orders will not be processed, shipped or delivered. Our normal shipping schedule will resume the following day.
December 24th - 26th 2011: Orders will not be shipped. Our normal shipping schedule will resume on Tuesday December 27th, 2011.
January 2nd, 2012: Post Office Closed/No mail deliveries for the holiday. However, we will continue to package orders and issue tracking numbers. Orders will be shipped out the following day.
MLK Day- January 16th, 2012: Post
Office Closed/No mail deliveries for the holiday. However, we will
continue to package orders and issue tracking numbers. Orders will be
shipped out the following day.
Presidents Day- Monday, February 20, 2012: Post
Office Closed/No mail deliveries for the holiday.
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